To secure your place at the retreat, a 50% non-refundable deposit of the total retreat fee is required at the time of booking. If booking via Retreat Guru, this deposit consists of the initial platform booking fee plus a direct payment to the organizer to complete the 50% requirement. The remaining 50% balance must be paid in full no later than 7 days prior to the retreat start date. Failure to pay the balance by this deadline will result in automatic cancellation of your booking and forfeiture of your deposit. No exceptions.

Late bookings
Bookings made less than 30 days before the retreat start date require payment of the full retreat fee at the time of booking.

Cancellation & Refund
For cancellations made 7 days before the retreat start date, your 50% deposit is non-refundable under all circumstances. If you have already paid the balance, it will be refunded in full within 14 business days. For cancellations less than 7 days before the retreat start date
no refunds will be issued. All payments are forfeited.

No-Shows
Failure to arrive at the retreat by 5:00 PM on Day 1 (or the designated check-in time) without prior written notice will be considered a no-show. No refunds will be issued for no-shows. Early departures or partial attendance do not qualify for refunds.Important NotesTravel Insurance Strongly Recommended
We highly recommend that all participants purchase comprehensive travel insurance to cover unforeseen personal circumstances, medical emergencies, or travel delays.

Retreat Guru Platform Fees
The initial booking fee paid via Retreat Guru is subject to the platform’s own terms and conditions. This fee is separate from the organizer’s deposit and may have different refund rules. Please review Retreat Guru’s policy independently.

Force Majeure
In the unlikely event that the retreat is cancelled by the organizer due to circumstances beyond our control (natural disasters, government restrictions, etc.), participants will be offered the choice of a full credit toward a future retreat or a refund of all payments made (excluding non-refundable platform fees).

Medical Emergencies
In the event of a medical emergency requiring hospitalization, participants will be taken to Sunrise Japan Hospital in Chroy Changvar, Phnom Penh. All participants are required to hold valid health or travel insurance covering emergency medical treatment and hospitalization. Any medical costs not covered by insurance are the sole responsibility of the participant.

Payments
Payments can be made by bank wire transfer or in USDT (Tether). Payment details will be provided upon booking.

Cancellations
All cancellations must be submitted in writing via email to info@quantum-vines.com and will only be considered effective upon receipt of written confirmation from the organizer.